EnglishRefund & Cancellation Policy
If you are unhappy or not satisfied with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 14 days. There are no refunds past the 14 day period.
Reason for refund:
We need to tell our support or live chat or direct phone the exact reason for your refund. And your refund will be processed if the information matches your correct reason or not.
Only account admin can apply for a refund And your refund processing will be started after your application is verified.
How do I get the refund money:
Refunds will normally be refunded in the same amount through the payment gateway you used to send. However, if there is a charge on your transaction, the balance of the charge will be refunded.
Note: If you have made the payment using the payment method you have used, if you need to take a refund through any other payment method outside of that payment gateway, you can get the refund by verifying the correct reason by talking to our ticket or support.
